Mammoth Software

[waldolc]

I am considering purchasing your software suite and have downloaded the demo versions. After reading instructions and installing your software, it kept crashing every time I would load it. I uninstalled it and other software and reinstalled it several times. Finally, it seems to work: almost. When I use PowerRipper to rip or search for data, the program crashes giving me error reports; etc. I have read all of your instructions on installation and use issues and even gotten new fixes from Microsoft. I am still having trouble.
The reason why I have even bothered to pursue your software is that I have been using other software for my PowerFile (successfully) for quite awhile, but yours offers to give me more functionality.
Any assistance would be greatly appreciated.

My system config is:
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer INTELR
System Model AWRDACPI
System Type X86-based PC
Processor x86 Family 15 Model 6 Stepping 4 GenuineIntel ~3482 Mhz
Processor x86 Family 15 Model 6 Stepping 4 GenuineIntel ~3482 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 6/7/2006
SMBIOS Version 2.2
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
Total Physical Memory 2,048.00 MB
Available Physical Memory 1.30 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 7.84 GB
:|

[waldolc]

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="PowerRipper.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="CDMgr.dll" SIZE="618496" CHECKSUM="0x8E3D7348" BIN_FILE_VERSION="2.101.0.0" BIN_PRODUCT_VERSION="2.101.0.0" PRODUCT_VERSION="2, 101, 0, 0" FILE_DESCRIPTION="CDMgr Module" COMPANY_NAME="Mammoth Software, Inc." PRODUCT_NAME="CDMgr Module" FILE_VERSION="2, 101, 0, 0" ORIGINAL_FILENAME="CDMgr.DLL" INTERNAL_NAME="CDMgr" LEGAL_COPYRIGHT="Copyright 2005" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.101.0.0" UPTO_BIN_PRODUCT_VERSION="2.101.0.0" LINK_DATE="02/07/2007 15:15:00" UPTO_LINK_DATE="02/07/2007 15:15:00" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="DevIL.dll" SIZE="864256" CHECKSUM="0xB793E2A1" BIN_FILE_VERSION="0.1.6.7" BIN_PRODUCT_VERSION="0.1.6.7" PRODUCT_VERSION="1.6.7" FILE_DESCRIPTION="DevIL: A portable image library in development" COMPANY_NAME="Abysmal Software" PRODUCT_NAME="Developer's Image Library (DevIL)" FILE_VERSION="1.6.7" ORIGINAL_FILENAME="DevIL.dll" INTERNAL_NAME="Developer's Image Library (DevIL)" LEGAL_COPYRIGHT="Copyright © 2000-2002" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="0.1.6.7" UPTO_BIN_PRODUCT_VERSION="0.1.6.7" LINK_DATE="05/27/2004 17:12:37" UPTO_LINK_DATE="05/27/2004 17:12:37" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="libmysql.dll" SIZE="1163264" CHECKSUM="0xAC4F74C" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x60000" LINK_DATE="12/02/2005 10:34:48" UPTO_LINK_DATE="12/02/2005 10:34:48" />
<MATCHING_FILE NAME="metaflac.dll" SIZE="131072" CHECKSUM="0x72C34E3" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="01/25/2006 16:31:53" UPTO_LINK_DATE="01/25/2006 16:31:53" />
<MATCHING_FILE NAME="mp4v2.dll" SIZE="274432" CHECKSUM="0x23282986" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="mp4v2" COMPANY_NAME="Mozilla" PRODUCT_NAME="mp4v2 library" FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="mp4v2.dll" INTERNAL_NAME="mp4v2" LEGAL_COPYRIGHT="Mozilla Public License Version 1.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="10/21/2005 04:40:03" UPTO_LINK_DATE="10/21/2005 04:40:03" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="PowerRipper.exe" SIZE="1589248" CHECKSUM="0x3A564E1C" BIN_FILE_VERSION="2.1.0.1" BIN_PRODUCT_VERSION="2.1.0.1" PRODUCT_VERSION="2, 1, 0, 1" FILE_DESCRIPTION="PowerRipper Windows Application" COMPANY_NAME="Mammoth Software, Inc." PRODUCT_NAME="PowerRipper Application" FILE_VERSION="2, 1, 0, 1" ORIGINAL_FILENAME="PowerRipper.exe" INTERNAL_NAME="PowerRipper" LEGAL_COPYRIGHT="Copyright (C) 2002 - 2005" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.1.0.1" UPTO_BIN_PRODUCT_VERSION="2.1.0.1" LINK_DATE="02/04/2007 07:06:20" UPTO_LINK_DATE="02/04/2007 07:06:20" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="RipAccess.dll" SIZE="1359872" CHECKSUM="0x9966DF3B" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1.0.0.1" FILE_DESCRIPTION="TODO: &lt;File description&gt;" COMPANY_NAME="TODO: &lt;Company name&gt;" PRODUCT_NAME="TODO: &lt;Product name&gt;" FILE_VERSION="1.0.0.1" ORIGINAL_FILENAME="RipAccess.dll" INTERNAL_NAME="RipAccess.dll" LEGAL_COPYRIGHT="TODO: (c) &lt;Company name&gt;. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="02/20/2006 19:27:48" UPTO_LINK_DATE="02/20/2006 19:27:48" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="SqLiteDb.dll" SIZE="319488" CHECKSUM="0x66C8E637" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="11/21/2005 22:28:01" UPTO_LINK_DATE="11/21/2005 22:28:01" />
<MATCHING_FILE NAME="wmpaccess.exe" SIZE="94208" CHECKSUM="0x38BCA8F1" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1.0.0.1" FILE_DESCRIPTION="TODO: &lt;File description&gt;" COMPANY_NAME="TODO: &lt;Company name&gt;" PRODUCT_NAME="TODO: &lt;Product name&gt;" FILE_VERSION="1.0.0.1" ORIGINAL_FILENAME="wmpaccess.exe" INTERNAL_NAME="wmpaccess.exe" LEGAL_COPYRIGHT="TODO: (c) &lt;Company name&gt;. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="02/08/2006 20:20:54" UPTO_LINK_DATE="02/08/2006 20:20:54" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Encoders\mp3\lame_enc.dll" SIZE="274432" CHECKSUM="0x9BA29FDE" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="09/09/2005 02:09:00" UPTO_LINK_DATE="09/09/2005 02:09:00" />
<MATCHING_FILE NAME="Encoders\WMA\WMProEdt.exe" SIZE="32256" CHECKSUM="0xEB299996" BIN_FILE_VERSION="9.0.0.2980" BIN_PRODUCT_VERSION="9.0.0.2980" PRODUCT_VERSION="9.00.00.2980" FILE_DESCRIPTION="Windows Media Profile Editor" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows Media™ Profile Editor" FILE_VERSION="9.00.00.2980 built by: lab03_dev(bld4act)" ORIGINAL_FILENAME="WMProEdt.exe" INTERNAL_NAME="WMProEdt.exe" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xC371" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="9.0.0.2980" UPTO_BIN_PRODUCT_VERSION="9.0.0.2980" LINK_DATE="12/11/2002 23:08:10" UPTO_LINK_DATE="12/11/2002 23:08:10" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="984576" CHECKSUM="0xF0B331F6" BIN_FILE_VERSION="5.1.2600.3119" BIN_PRODUCT_VERSION="5.1.2600.3119" PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.070416-1301)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF9293" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3119" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007 15:52:53" UPTO_LINK_DATE="04/16/2007 15:52:53" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

[mammoth]

Is it PowerRipper or PowerArchive? Some of the files you indicated are not part of the PowerRipper product. Did you also install the Visual Studio C++ 2005 redistrutable?